Kerashia Brown started out as part time universal representative back 1995 when Cox only offered support for Television. She was your sales, billing, and technical support representative. Kerashia enjoyed helping both customers and associates. When the opportunity presented itself, she applied for a training mentor position within the training department. As a mentor, she assisted in the new hire nesting process as they took calls in the classroom prior to transitioning to Care. In 2006, Brown became a training specialist where she taught sales, billing, and technical support to new hires. From there she became a training supervisor to support the company’s 1st mobile service launch. Shortly after that the position transitioned back to training specialist. Kerashia loves her career because she gets to see her new hires as they progress in their careers at Cox.
Beyond the standard tasks in her role, Kerashia has been a member of the Virginia Inclusion, Diversity, and Equity council for over 6 years. The last three years she’s led the Supply Pillar which partners with the ODU Small Business Leadership Academy. This program helps business suppliers and minority owned business owners learn marketing, finance, and human resource skills for their own companies. Over 40 small business owners have graduated from the leadership academy in the past 2 years. Along with being in the council, she is on the WICT board as a mentoring co-chair and is a member of NAMIC -Virginia. Additionally, Brown is a lead facilitator for Divorce Care – a group that helps support and counsel those dealing with a separation or divorce.
In her spare time, she enjoys traveling, watching old TV shows, and spending time with her granddaughters.
When asked what Women’s History Month means to her, Kerashia shared: We finally get to be recognized for more than being mothers, grandmothers, and aunts. There are so many different fields we are part of and we do great things to make our world a better place. I get to cheer on those who are working hard to make our world a better place for companies and our communities.
Thanks, Kerashia (KB) for standing in the spotlight. You are what Women’s History Month is all about.