VP, Call Center Sales

Cox Communications

Stephanie DeWald is the Vice President of Residential Sales Centers of Excellence for Cox. Prior to this role she served as the Vice President of Sales Centers.  She leads a team of 1000+ sales and retention professionals who help customers across the country with all Cox products. 

During her 35+ years at Cox, DeWald has consistently held positions of increased responsibility, including leadership roles in call center sales, retail, retention, and technical support.

DeWald was recognized in 2018 by WICT DC/Baltimore Chapter with the Geraldine Laybourne, Fearless Award.  She is a past mentor for the WICT DC/Baltimore chapter and currently participates in Cox’s Mentoring Program.  She was a mentor for Peer to Peer, a pilot program at Strayer University, a member of WICT, NAMIC Virginia’s Advisory Council and the National Association of Collegiate Scholars.  She holds a seat on the Board for Girls on the Run, Hampton Roads.  She is recent graduate of WICT’s Betsy Magness Leadership Institute.

She holds her BS in Business with a concentration in Leadership and Management from Capella University.

A leader with a proven record of excellence throughout her career, DeWald is a high energy, high impact leader who is skilled at launching new programs or directing programs through turn around periods. She develops focused and high performing teams in a competitive industry.

Stephanie is married to John.  They have 5 children and 3 grandchildren, Murphy, Wyatt, and Theo.